CarMax Auto Finance Pay Bill

CarMax AutoFinance has been in operation for more then 20 years now and has helped over a million customers with their vehicle financing needs. It started out on the idea to provide better means to find and buy a used car. CarMax now offers reasonable rates and terms and specializes in used-car financing. Over the years they have built their reputation on integrity, integrity in the way the customers are treated and integrity in the way they handle their business. It is a Fortune 500 company and proud to be part of FORTUNE “100 Best Companies to Work For” since 2005.

CarMax AutoFinance Payment options

CarMax make bill payment easy by offering several payment options. All options will take 1-2 business days to reflect on your account.


Setting up a MyCarMax account not only helps you find your perfect car, you can also make payments, view your account information and update your personal information anytime. You can register to MyCarMax if not registered or sign in (if already registered with carMax) to make a one time payment or a recurring payment, partial payments are also possible as long as the full payment is made by the monthly due date.

CarMax on the go

CarMax now has a mobile site and a mobile app where you can make one time or recurring payments. The mobile app is available for free on the App Store and Google Play, it is not available yet for Blackberry or Windows phones however the mobile site is accessible through any smart phone’s browser.

Payment by phone

You may call (800) 925-3612 to make one time payments by phone on an automated system where a confirmation number will be provided after the payment is made successfully.

Payments by mail

Payments by mail should be sent 7-10 business days prior to the due date to ensure that your payment will be received on time. You can mail your payments to this address:

CarMax Auto Finance

Postal Office Box# 3174

Milwaukee, WI 53201-3174

Pay offs are mailed to this address:

CarMax Auto Finance

Attn: Payoff Department

Postal Office Box No 440609

Kennesaw, GA 30160

Western Union

Payments are accepted at any Western Union location and sent to CarMax, fees for Western Union payments will be paid by the customer. You can call (800) 238-5772 to find a branch near you. Make sure your account number is included for proper posting. Payments are usually reflected on your account within one business day, business days are Monday to Friday.

MoneyGrams ExpressPayments service

Any MoneyGram retail agent will send your payments to CarMax, you can call 1-800-MoneyGram to find a branch near you. Once you are at a MoneyGram outlet, provide the customer support agent with a Receive Code “4645”, company name “CarMax”, city “Kennesaw”, state “GA” and include your account number for proper posting. Payment will reflect on your account within 1 business day, business days are Monday to Friday.


For questions, you may contact:

CarMax Auto Finance

Attn: Customer Service

Postal Office Box No. 440609

Kennesaw, GA 30160

Phone (800) 925-3612

Fax (770) 423-4376

Business hours are Mon-Fri 8-10, Sat 9-6 EST

Emails can be sent by filling out this form.


Does CarMax have good financing?

A closer look at CarMax Auto Finance Loan repayment terms range from 36 to 72 months. Most of CarMax's financing decisions are available within 20 minutes. If you discover a better financing option within three business days, CarMax allows you to replace your loan with another financing option at no cost.

What is CarMax finance rate?

For CarMax, this trend has made it easy to sell auto loans to investors at great prices. When it loans money to customers, CarMax Auto Finance, or CAF, charges them about 8%-9% interest.

Does CarMax Finance everyone?

Yes. We offer financing through several finance sources, including CarMax Auto Finance, a division of CarMax. Most of our customers' financing decisions are available in 20 minutes or less.

Does CarMax finance poor credit?

Ans: And the answer is yes, Carmax will finance bad credit and also will finance if you've no credit in your profile. But the impact on your credit score will be on your interest rate per installment. You can easily calculate your EMI and interest on easy EMI Calculator easily.

Does CarMax do finance?

Does CarMax offer auto financing? Yes, and financing at CarMax is a quick and transparent process. ... Nearly 8 of every 10 CarMax customers finance their purchases through our sources, who can deliver offers within minutes of your submitting an application.

Can you make payments at CarMax?

If I finance with CarMax, what are my options for making payments? To manage your account online and make payments online, you'll first need to setup a MyCarMax account. ... You may go to any Western Union location to have your payment sent to us. Call (800) 238-5772 to find the nearest location.

What financing does CarMax use?

CarMax offers auto loans for used cars with multiple financing options and multiple repayment choices. You can apply for prequalification, but you must purchase a used car from a CarMax store or dealership.

Will CarMax let you skip a payment?

Re: Carmax Panic for the future, if you call them they will let you skip payment and add to end of the loan.

Can I make my car payment at CarMax?

If you have any trouble setting up your online account, you can contact our Customer Service team at (800) 925-3612. Please write your account number on all forms of payment. In order to make an additional principal-only payment, you must write your account number and “principal-only payment” on the form of payment.

Does CarMax do their own financing?

Yes, you can bring your own financing — you can visit CarMax with a pre-approval product, or we can provide you with a buyer's order, plus the exact amount of financing you need to bring back to pay for your vehicle, including taxes and fees.


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